Increase your number of ratings and reviews by automatically sending an email to your customers asking for a rating - at the right time and only if the shipping hasn't been delayed!
Rating reminder (Rate us now!) Main Features
Features:
- send automatic email reminders to ask your customers for a rating
- configurable timespan between shipping and asking for a rating
- easy customization of email templates
- use plenty of Smarty variables to personalize emails and pre-populate fields of rating websites (order id, email address, name, etc.)
- multi-language enabled
Increase your number of Shop ratings now!
Customer ratings are very important to convince other customers to buy in your Shop. But ratings also get more and more important for your Google ranking and such ratings are already shown next to the name of some Shops in organic search results.
But how to gain more and qualitative customer ratings?
This module sends automatic rating reminders to your customers and takes into account the date of shipment in order to leverage the best time to ask your customer for a rating or review. Further you can configure the maximum time allowed between invoicing and shipping of an order to avoid sending rating reminders to customers who probably experienced a longer waiting time for their order and hence to avoid bad ratings.
In the email templates you can make use of various Smarty-variables. Not only can you personalize the emails but you can also pre-populate some of the input fields of rating websites to reduce the amount of typing required by your customers.
An example could look like this: send a rating request 10 days after the order has been shipped if the time between invoicing (payment) and shipping of the order has not been longer than 3 days. In the email you could provide links to Idealo, Geizhals, TrustedShops, Facebook and other web pages and if a customer clicks on one of the provided links the following information should be pre-populated to save your customer some time and increase the chance he submits a rating: order id, name, email address, day of purchase, etc.
We developed this module for our own business and experienced an increase of nearly 100% of customer ratings since day 1!
We made plenty of bad experiences with other module developers that we bought modules from in the past. Most of the time support was bad or absent at all! We take this seriously and offer you our best effort in supporting you. If you have questions or problems, we are here for you!
If you are not satisfied with our module or our support, you get your money back!
Automatically send rating requests to customers who's orders have been shipped x days ago. The module takes into account that the time between invoicing and shipping is not longer than y days to reduce the number of bad ratings. x and y are configurable values.
- Increase your number of Shop ratings without any additional effort
- easy setup and almost no configuration
- we provide our best effort in supporting you
- not satisfied, money back!
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