A FAQ system with ratings, private messages and gravatars support.
FAQ Module Main Features
Feature :
- Sends notification emails
- Uses gravatars for more
- Users can vote questions and answers up and down
- Module reminds administrator about unhelpful answers in order to satisfy clients.
- Clients can access their question via a permalink that is sent to their e-mail to check the status of their question.
- Supports private questions.
This module allows your customers and guests to post their questions. You can moderate and reply via back-office.
FAQ Module has plenty of settings for you to configure, such as delay between posts, accept questions from guests, use gravatars, etc.
There is a chance that a customer has a question that someone else already asked and got an answer, plus, it shows that your store is really "alive".
And it has that social look many customers enjoy.
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